If a payment is taken and we are unable to fulfil your order or you’d like to cancel, please contact us by phone as soon as possible explaining the situation, this is generally the quickest and easiest solution.

Alternatively, email quoting the day the order was placed, the amount taken, the order reference number displayed on the order email which was sent to you, a contact name and contact telephone number. Slurp It will then investigate and provide a refund of the order amount back to the card used to make payment within 7 days of receiving the request.


Due to the nature of the business, returns will only be accepted if a customer can prove products were unfit for consumption, if this is the case the product must be returned with a minimum of 60% of the product intact and within container supplied and a refund will be given after inspection of the returned product at the discretion of the takeaway.